Account Representative - Burnaby

Full Time

As an Account Representative at Mindfield, you will be primarily responsible for managing our client’s District Manager relationships and driving adoption into our Mindfield program. In this role, you’ll be part of the Customer Success team, which involves executing account management tasks, forecasting, inventory selling, and being the team’s key liaison. You will be the Subject Matter Expert for the Mindfield program with our client[s] for onboarding, general program assistance, and issue resolution. This is a professional communications and program adoption-oriented role that involves a high level of speaking, writing, establishing, driving sales, and managing relationships. 

Must Haves 

  • Education: Diploma or undergraduate degree from an accredited college or university, or equivalent years of experience in sales, marketing, relationship management 
  • Experience: Minimum 2 - 3 years of sales, client/account management, or other related experience 
  • Relationship Management: Cultivating, onboarding, coaching, and supporting clients/accounts  
  • Communication: Excellent verbal and written communication skills with experience developing outreach communications 
  • Tech Savvy: Tech literate with a high comfort level with learning unfamiliar new systems 
  • Independent: Strong self-motivation, initiative, and focus 

Great to Haves

  • Industry Interest: Knowledge of forecasting, hiring, and staffing needs in the retail sector
  • Related Experience: Previous experience in retail, hospitality, warehouse, staffing, or other high-volume industries and hiring 
  • Proven Experience: Previous experience servicing account needs for a large, high-volume client
Top Candidates Qualities 
  • Drive: Strong goal orientation and self-starter to hit sales goals and beyond
  • Data Savvy: comfortable leveraging, utilizing, and communicating with data 
  • Curiosity: Proactively seeks out issues and problem-solving solutions for clients 

We Offer 

  • Live Anywhere in Canada: Fully remote work 
  • Hours: 40 hours, Monday through Friday, daylight hours with flexibility 
  • Pay: Starting at $50,000 to $60,000 per year
  • Frequency: Twice monthly pay 
  • Bonus: Extra monetary incentive and recognition for a job well done 
  • Equipment: Laptop provided and reimbursement for additional technical peripherals 
  • Great Environment: Supportive leadership and team dedicated to finding solutions 
  • Contract: Permanent


Please include a cover letter in your resume in one file (preferably PDF format) and submit your interest as soon as possible, we are looking to hire and start quickly!

Individuals from underrepresented groups and new graduates are strongly encouraged to apply. Mindfield is committed to celebrating our diversity and inclusiveness within our team, communities, and partners we support. If you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit for this opportunity or other job opportunities at Mindfield.

About Mindfield

Since 2005, Mindfield helps companies fulfill their staffing needs quickly and efficiently with our proprietary database and candidate screening process. We connect job seekers to opportunities with great employers and provide permanent recruiting solutions for employment across a variety of industries, including retail, hospitality, and light industrial.

We are an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.